This position is required to supervise and provide back-up services to the 24/7 crisis response and accompaniment services system which may require occasional on-call response and accompaniment services shifts be covered by the position. The team of Program Coordinators rotate responsibility of being on- call a week at a time to provide support to the Crisis Advocate by phone as well as back-up phone answering to the 24/7 helpline and in-person response, if necessary.